Patient Information
The team at Hardy Oak Family Dentistry is committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment.
Contact Us
We are happy to hear from you, answer your questions, and schedule an appointment. Call Hardy Oak Family Dentistry at 210-787-1535 or stop by our office.
23522 Wilderness Oak Suite 107
San Antonio, TX 78258
Request An Appointment
New Patients
It is easy to make an appointment for your initial examination and dental treatments. Call 210-787-1535 to speak with a team member.
Dental Insurance
Below, you will find many of the dental plans that we accept, that include:
- Aetna
- Ameritas
- Assurant
- Dentemax (DNOA)
- Guardian
- Humana
- Metlife PDP Plus & FEDVIP Networks
- Principal
- Solstice PPO
- United Concordia PPO Network
- United Healthcare
- Careington Platinum & PPO
- Cigna PPO (Advantage Plan)
- Delta Dental
- Dentegra
- GEHA
- BCBS
- Medicaid
- Always Care
- Anthem / Unicare
- Envolve Dental
- Medicare
Most dental work is likely to be approved by your dental plan. There are some services – like cosmetic procedures – that most insurances don’t cover. If you need assistance paying for out-of-pocket expenses, financing is available.
CareCredit
We proudly accept the CareCredit credit card to help you finance your healthcare needs. Now you can pay online with CareCredit to help pay at the time of care, when you get a post-care bill, or up to 30 days before your appointment, quickly and securely. Special financing options are available.*
Visit to pay with your CareCredit credit card.
Don’t have CareCredit? Apply here or learn more today.
*Subject to credit approval. Minimum monthly payments required. Promotional financing options are available on purchases of $200 or more. Standard Account Terms apply to purchases of less than $200. Promotional financing options available through Pay My Provider may differ from options available in-office. See www.carecredit.com for details.
Payment Methods – Sunbit, Check, or Cash Accepted
Welcome to
Hardy Oak Family Dentistry
Making an Appointment
It is easy to make an appointment for your initial examination and dental treatments with Hardy Oak Family Dentistry. Simply call 210-787-1535 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.
What to Expect
Walk into our lobby where you will be greeted by our friendly team. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.
Initial Examination
Your initial dental exam will take around one hour. The experienced team at Hardy Oak Family Dentistry will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. Shah will complete your examination and make recommendations for proposed dental treatments.
Pain Concerns
We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Shah will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.
Dental Insurance
We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 210-787-1535 to see if we are currently working with your insurance provider.
Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.
Financial Policy
Hardy Oak Family Dentistry provides high quality dental care to families throughout the San Antonio area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how Hardy Oak Family Dentistry is the solution to all of your oral health needs.