Patient Information

Located at 24272 Wilderness Oak Suite 7 in San Antonio, TX 78258, Hardy Oak Family Dentistry is guided by Dr. Shah. The experienced team delivers attentive dental care in a patient-focused, calming environment.

This resource supplies important details for current and prospective patients. Covered topics include how to schedule appointments, what visits typically involve, the initial examination procedure, managing pain worries, using dental insurance, and financial guidelines. New patients receive guidance on paperwork and benefit checks. The information promotes understanding and comfort when selecting Hardy Oak Family Dentistry for oral health care.

Request An Appointment

New Patients

It is easy to make an appointment for your initial examination and dental treatments. Call 210-787-1535 to speak with a team member.

Dental Insurance

Below, you will find many of the dental plans that we accept, that include:

  • Aetna
  • Ameritas
  • Dentemax (DNOA)
  • Guardian
  • Humana
  • Metlife PDP Plus
  • Principal
  • United Concordia PPO / Advantage Plus
  • United Healthcare
  • Cigna PPO (Advantage Plan)
  • Delta Dental PPO
  • Dentegra
  • GEHA
  • BCBS
  • Always Care
  • Anthem / Unicare
  • Envolve Dental
  • Medicare
  • Most dental work is likely to be approved by your dental plan. There are some services – like cosmetic procedures – that most insurances don’t cover. If you need assistance paying for out-of-pocket expenses, financing is available.

    CareCredit

    We proudly accept the CareCredit credit card to help you finance your healthcare needs. Now you can pay online with CareCredit to help pay at the time of care, when you get a post-care bill, or up to 30 days before your appointment, quickly and securely. Special financing options are available.*

    Visit to pay with your CareCredit credit card.

    Don’t have CareCredit? Apply here or learn more today.

    *Subject to credit approval. Minimum monthly payments required. Promotional financing options are available on purchases of $200 or more. Standard Account Terms apply to purchases of less than $200. Promotional financing options available through Pay My Provider may differ from options available in-office. See www.carecredit.com for details.

    Payment Methods – Sunbit, Check, or Cash Accepted




    Welcome to
    Hardy Oak Family Dentistry

    Making an Appointment

    Making an appointment is straightforward and convenient. We warmly welcome new patients and offer flexible scheduling options to suit your needs. Simply call (210) 787-1535 during business hours to speak with our team. Our friendly staff is ready to assist with booking your visit or answering general questions about services. We will note your preferred dates and any specific requirements to find the best available time. Whether you need a routine checkup, consultation, or urgent care, we strive to accommodate you promptly. Patients appreciate the ease of arranging visits by phone. Reach out today to secure your appointment and start receiving quality dental care.

    What to Expect

    When you visit Hardy Oak Family Dentistry, our welcoming staff and calming environment help set a relaxed tone. We place your comfort at the center of every appointment and take steps to ensure you feel supported. Team members greet you warmly and remain attentive to your needs throughout the visit. The practice maintains a professional, serene atmosphere intended to ease any concerns about dental care. Our focus is on making your experience positive and stress-reduced from start to finish.

    Initial Examination

    Your initial examination at Hardy Oak Family Dentistry begins with a warm greeting from our team. You will complete any necessary new patient forms, including your medical history. Next, we discuss your dental history, current concerns, and personal goals for oral health. Digital X-rays are taken as needed to provide a complete picture. Dr. Shah then performs a thorough examination, checking for cavities and assessing overall oral health. A professional teeth cleaning is typically included to complete the visit and leave you feeling refreshed.

    Pain Concerns

    We address discomfort concerns with genuine understanding and attentive listening, never judgment. Discussing worries openly allows us to adjust care sensitively. Current techniques minimize sensations effectively during procedures. Gentle administration and modern tools enhance relaxation. Comfort guides all treatment decisions. Patients frequently feel more at ease after sharing with our team.

    Dental Insurance

    Dental Insurance

    At Hardy Oak Family Dentistry, we accept various dental insurance plans to support affordable treatment. Our knowledgeable staff helps patients navigate coverage details and works to maximize benefits. We handle verification and explain what services your plan includes. This assistance aims to lower your out-of-pocket expenses while ensuring you receive recommended care. Transparency and support are central to how we manage insurance matters.

    Financial Policy

    Every patient’s financial situation is different, and we strive to offer solutions that allow you to receive necessary dental care. Transparency is fundamental—we provide detailed cost estimates before beginning any treatment. You will know expected expenses based on insurance coverage and selected procedures. We discuss payment options openly and work to arrange flexible plans when helpful. No unexpected charges occur because we review finances thoroughly upfront. Our goal is to remove financial barriers to good oral health.